Refund Policy

Return and Refund Policy

Our MissionOur mission is to bring natural, authentic Ayurvedic wellness to your doorstep.

We understand that sometimes, things don't go as planned.
You may receive a damaged item, an incorrect product, or simply change your mind.
That's why we have a simple and transparent Return and Refund Policy designed to make your shopping experience easy, safe, and worry-free.

Our Promise to YouWe stand behind the quality of every product we offer. Each item is carefully packed and checked before it reaches you. However, if there is an issue with your order, we promise to handle it quickly and fairly.
Our return and refund policy is guided by honesty, responsibility, and respect for our customers.

When Can You Request a Return?You can request a return if:

You received a damaged or defective product.
You received a wrong product that you did not order.
The item is missing or incomplete in your package.
The product expires upon delivery.

To be eligible for a return, the product must be unused, unopened, and in the original packaging. Please raise a return request within 7 days of delivery.

How to Raise a Return RequestReturning a product with Cure Ayurvedic is easy:

Contact our customer care via phone, email, or website chat.
Share your order number, clear photo and make a video of the item, and reason for return.
Our team will verify the issue and guide you through the process.

Once approved, we will arrange for the item to be picked up or advise on how to return it.

Important Note – Non-Returnable ItemsFor health and hygiene reasons, some products are not eligible for return, including:

Opened or used products
Products returned after the 7-day return window, means the item was sent back after the allowed period of 7 days had passed.
Customized Ayurvedic blends or personalized orders

We request customers to check labels and expiry dates carefully before opening any product.

Who Bears the Return Shipping Cost?If the return is due to our mistake (damaged, expired, or wrong item), Cure Ayurvedic will cover the return shipping costs.
If the return is due to personal reasons like a change of mind, the customer may need to bear the return shipping charges.

Exchange PolicyIf you prefer an exchange instead of a refund, we will be happy to send you a replacement item. Exchange is possible only if the item is in stock and the return reason is valid.

Contact Us AnytimeWe are always ready to help you. If you face any issue with your order or have questions about returns or refunds, don't hesitate to contact our support team.

Customer Care: +91 8800023120
Email: Contact@cureayurvedic.com